AI agents are proliferating in health care faster than they can be counted.
On Tuesday, Epic Systems, the nation’s largest electronic health records vendor, touted the benefits of three agents it recently added to the population. “Art” is taking faster notes and drafting other pieces of medical documentation; “Penny” is helping hospitals collect bills and avoid coverage denials; and “Emmie” is answering patients’ questions and helping them schedule appointments.
Oracle has rolled out its own agent to help physicians in 30 specialties draft their notes and suggest next steps for patients. Meanwhile, Amazon, Google, and Microsoft are all adding AI personas into the mix — part of a flood of new tools launched this week in Las Vegas at HIMSS, one of the industry’s largest health software conferences.
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